Brocade SMI Agent
Brocade SMI Agent
Support Information Collection
This section explains how to collect support information in case of any product-related issues.
Collect Support Information
Use this procedure to collect all support information in one file. The required information is collected and zipped in a file named "SMISupportFiles.zip". You can specify a location for this file, or use the default location:
- On Linux, Solaris, and AIX:/agent/SupportInfo
- On Windows: \agent\SupportInfo where is the directory where the Brocade SMI Agent is installed.
The zip file contains the following files:
- provider.xml
- jserver.properties
- SMIAgentconfig.xml
- cimom.properties
- SystemInfo.txt
- CIMOM and provider log files, if any
Collecting support information:
- Launch the Brocade SMI Agent Configuration Tool.
- Click Collect Information in the menu tree. The content pane displays the current path for the zip file.
- To change the path of the zip file, type a new path or click Select Folder to browse for the location.
- Click Apply.
XML dump
An XML dump is a file that enumerates all instances of the leaf classes that have a provider support within all the namespaces in the SMI-A. Classes that represent indications (that have the �Indication� qualifier) are not included. The output is in CIM-XML format. This procedure generates an XML dump for use in case of any product-related issues. To generate an XML dump, the SMI Agent server should be running.
Running an XML dump
- Launch the Brocade SMI Agent Configuration Tool.
- Click Run XML Dump in the menu tree.The content pane displays the current path for the XML file. To change the XML file path, type a new path or click Select Folder to browse for the location.
- Click Start Server to ensure that the SMI Agent server is running.
- Click Apply.
